Truckee BCycle Customer Service is available to keep you riding!
System Hours: 24 hours a day, 7 days a week during the riding season
Monday - Friday, 8am - 11pm local time:
Please TEXT 530-453-0509 for assistance at a station, or with questions about pass types and/or your rides. Texts received after 11 pm will be handled the following morning.
Saturday and Sunday, 8am - 11pm local time:
Please TEXT 530-453-0509 for assistance at a station, or with questions about pass types and/or your rides. Texts received after 11 pm will be handled the following morning.
You may also email truckee@bcycle.com for account issues, but the quickest reply will result from texting 530-453-0509.